If you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query always within 24 hours - usually much quicker! Refunds and Returns Refunds and Returns Refunds and Returns We work hard with all of our customers to ensure that they are getting an excellent shopping experience. Please allow up to 24 hours for order processing. Tracking Tracking Tracking You can track your order by clicking the 'View order details' link on the listing that you're receiving. Please contact us if you are unsure whether your postcode is included in our shipping policy. Additionally, our carriers do not provide shipping to certain postcodes. We cannot combine shipping, and there is no local pickup. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.

liquids, sprays and batteries) to these locations. This is because our carriers do not allow shipping certain products (e.g. We cannot ship to the following areas: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish, Highlands, Scottish Islands, Northern Ireland. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.

Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. We are able to provide next day delivery for our orders 99% of the time for orders before noon on week days.

Delivery Delivery Delivery We deliver to mainland UK addresses only. This is the most secure method to make payments for products or services online.

Fast Shipping Great Customer Support Satisfaction Guaranteed DESCRIPTION Payment Payment Payment We accept PayPal.

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